Frequently Asked Questions
Clear, professional answers about equipment sourcing, quotations, inspections, purchasing and worldwide shipping support.
01Do you supply both new and used heavy equipment?
Yes. We can source both new and used heavy equipment based on your operational requirements, preferred brand, specifications, budget, and destination market. Our goal is to help you identify the most suitable option for your project.
02What types of heavy equipment can you supply?
We can assist with a wide range of equipment, including excavators, wheel loaders, bulldozers, cranes, dump trucks, mining trucks, backhoe loaders, skid steer loaders, road equipment, asphalt pavers, road rollers, concrete machinery, drilling rigs, crushers and screening equipment, and material handling equipment.
03Can you source a specific brand or model for us?
Yes. If you have a particular manufacturer, model, year, specification, or configuration in mind, please send us the details. Our team will review your requirements and assist with sourcing suitable options.
04Can you ship heavy equipment worldwide?
Yes. We can assist international buyers with shipping arrangements from China to many destinations worldwide. Available shipping methods depend on the machine dimensions, weight, destination, port access, and other logistical requirements.
05Can I inspect a machine before purchasing?
Yes. Inspection arrangements may be available depending on the machine and its location. Buyers may also request additional photographs, videos, specifications, and available documentation before making a purchasing decision.
06Can you provide detailed photos and videos before purchase?
Yes. For available equipment, we can provide additional visual information upon request. Depending on the machine, this may include exterior and interior photographs, operating videos, identification details, and other relevant information.
07How do you verify the condition of used equipment?
Available information is reviewed carefully and relevant machine details are communicated to the buyer. Where appropriate and available, additional inspections or condition information can also be arranged to help buyers evaluate the equipment before purchase.
08Are the prices shown on the website final?
Not necessarily. Heavy-equipment pricing can vary according to availability, machine condition, specifications, quantity, exchange rates, transportation requirements, and destination. Please request a current quotation for accurate pricing.
09Can you provide a quotation including shipping costs?
Yes. Please provide the equipment required, quantity, destination country, and preferably the destination port. Our team can then review the available shipping options and prepare a more complete quotation where applicable.
10How quickly can I receive a quotation?
Response time depends on the equipment and specifications requested. We aim to review enquiries promptly and provide available information as efficiently as possible. Detailed requirements generally help us prepare a more accurate response.
11Can you supply multiple machines for one project?
Yes. We welcome enquiries for individual machines as well as multiple-unit and project requirements. If your project requires several categories of equipment, please send us the complete list so we can review the requirement as a whole.
12Do you work with construction companies, contractors and equipment dealers?
Yes. We welcome enquiries from construction companies, contractors, mining and infrastructure businesses, equipment dealers, rental companies, project operators, and other qualified international buyers.
13Can you help me choose the right machine for my project?
Yes. If you are uncertain about the exact model or configuration, tell us about the application, working environment, required capacity, budget, and destination. We can help identify suitable equipment options for you to consider.
14Can you source equipment that is not currently listed on your website?
Yes. The website represents only part of the equipment we may be able to source. If you cannot find the machine you need, please submit a request with the specifications, brand, model, or application.
15Can you arrange container, Ro-Ro or other shipping methods?
Depending on the equipment and destination, different transportation solutions may be considered, including containerized shipping, Ro-Ro, flat rack, or other suitable methods. The appropriate option is determined according to the machine and shipment requirements.
16What information should I provide when requesting a quotation?
For the most accurate response, please provide the equipment type, preferred brand or model, quantity, required specifications, new or used preference, destination country and port, and any budget or delivery requirements.
17Can you assist with export documentation?
Relevant export and shipping documentation can be coordinated according to the transaction, equipment, shipping method, and destination requirements. Specific documentation requirements should be confirmed for each order and destination.
18Can I purchase just one machine?
Yes. We welcome both single-machine enquiries and larger commercial orders. Whether you require one unit or equipment for a larger project, you are welcome to contact our team.
19How do I start the purchasing process?
Simply select “Request a Quote” and send us your equipment requirements and contact information. Our team will review your enquiry, clarify any necessary specifications, and provide the next available information and quotation.
20Why should international buyers contact Global Heavy Equipment?
We focus on clear communication, professional service, international equipment sourcing, and practical support throughout the enquiry and purchasing process. Our objective is to make sourcing heavy equipment from China more straightforward, transparent, and efficient for international buyers.
